Shipping policy

1. Internal Processing

• Orders require 3-5 working days for internal handling and quality verification prior to dispatch.

• Weekend Policy: Orders lodged on Saturday or Sunday will enter the processing queue on the following Monday.

2. Tracking Logistics

• Tracking numbers are issued upon dispatch.

• System updates and traceability will become effective within 48-72 hours of courier pickup.

3. Delivery Estimates (Total Turnaround) Timelines cited below encompass both internal processing and courier transit duration.

• Peninsular Malaysia: 3-5 business days.

• Sabah/Sarawak: 5-7 business days.